Are your products available in stores?
Currently TRANQUILLITY SKINCARE products are only available online
When will I receive my order?
We aim to dispatch all orders within 7 working days although most orders will be shipped within 1 working day.
We dispatch Monday to Friday excluding Bank Holidays.
Our Gift to You! - we give COMPLIMENTARY FREE SHIPPING on all UK Orders
Shipping Methods for outside of the UK
EU Customers International Royal Mail Tracked and Signed For Delivery
US Customers Royal Mail Tracked and Signed For Delivery
Rest of World International Royal Mail Tracked and Signed For Delivery
After purchase you will receive a sales confirmation email.
After dispatch we send you a dispatch email letting you know the tracking number of your order so at any time you may find out the status of your order by logging on the Royal Mail track and trace website and using the tracking number we have provided.
Why I haven't received an email from you?
Please note: If you are not receiving emails from us, please check your spam folder, especially Customers with hotmail accounts.
For further Customer service we refer you to our Terms & Conditions